What are the shipping details?
Our products are made to order especially for the customer. This allows SLIM GOODIE to be socially conscious of our environmental footprint. Each order is made from scratch, then we ship directly to you via USPS within 10 business days.
What countries do you ship to?
Canada / U.S.A / U.K. / Europe / Australia
For all international orders, a customs duty (or customs tariffs) and Value Added Tax (VAT) may be charged to the client depending on the country in which they reside. Neither SLIM GOODIE or our manufacturer are responsible for payment of the duty and (VAT) that are subjected by international authorities.
International orders have an additional postage charge of $15.00 per order and will ship via USPS.
SLIM GOODIE offers FREE exchanges for all customers within the United States. Exchanges are accepted for international orders, but customers must pay for shipping.
If you need to exchange an item, please note items must be returned in the condition that they were received—NOT WORN, ALTERED, WASHED or DAMAGED. If these conditions above are met the client can return the merchandise within 14 days from the day your order shipped for exchange only.
Procedure for exchanges:
Please email us at firstname.lastname@example.org
1. Photo of item(s)
2. Order #
3. Name, email and reason for exchange (wrong size).
We will respond within 48 hours.